If a parent needs to make a claim on the insurance for an iPad that was purchased through the school iPad scheme parents can either raise a ticket on the website here https://edutech.zone/parent_enquiries/ or you can email directly at [email protected]
Once a claim is raised the insurer arranges collection, the iPad is then repaired or a replacement is sent out to the parent.
Please note as with all Insurance companies there are always conditions
Due to an excess charge being implemented on broken iPad screens, we are providing iPad screen protectors to avoid screen damage.